Frequently Asked Questions

Orders are processed within 1-3 business days. We currently ship within the Philippines only. Delivery times vary depending on your location.

At the moment, we only ship within the Philippines. Stay tuned for updates!

Absolutely. Once your order has been dispatched, you'll receive a confirmation email with your tracking details.

We accept returns within 30 days of delivery for items in their original, unworn condition. Please reach out to us via our Contact page to initiate a return.

We don't offer style exchanges, but if there's an issue with your order, such as a defect or damage, please don't hesitate to contact us and we'll make it right.

Our bracelets are crafted using a variety of quality materials including natural stones, freshwater pearls, and durable metal hardware that resists tarnishing, along with other carefully sourced elements. Each product page lists the specific materials used.

Our bracelets are designed to fit a standard women's wrist size of 16cm. If you'd like a resize, simply measure your wrist and include a note with your order, we'll do our best to accommodate you!

It's easy! Wrap a thin ribbon snugly around your wrist where you'd normally wear a bracelet. Mark where the ribbon meets the end, then lay it flat against a ruler. That measurement is your wrist size! Include it in your order notes at checkout and we'll resize accordingly.

Visit our Care Guide for detailed instructions on cleaning, storing, and maintaining your Hadara bracelet.

All Hadara orders come beautifully packaged, making them perfect for gifting. Special gift message options may be available at checkout.

We'd love to hear from you! Head over to our Contact page and send us a message.